FAQs
Who can order from exprx.com?
Anyone! Whether you're a retailer, business owner, or individual buyer, you're welcome to order. We offer both bulk (wholesale) and small (retail) quantities.
Do you offer wholesale pricing?
Yes. We offer competitive wholesale prices on selected products and packs. Look for the “Wholesale” collection for bulk-eligible items.
Is there a minimum order quantity (MOQ)?
For wholesale items, minimum quantities apply (e.g., 12 pcs, 24 pcs). Retail items can be ordered in smaller quantities with no MOQ.
Are all your products original?
Yes — 100%. We only source from trusted and verified wholesalers. All brands are authentic and stored safely.
Where do you deliver?
We currently deliver across Dubai and major parts of the UAE. For specific delivery areas or bulk logistics, please contact us via WhatsApp.
How long does delivery take?
Most orders are delivered within 24–48 hours in Dubai. For bulk or customized orders, timelines will be shared on confirmation.
Can I get a VAT invoice?
Yes, if you need a VAT-compliant invoice, please mention it while placing your order or contact us directly.
Do you support returns or exchanges?
If you receive a damaged or wrong item, contact us within 24 hours of delivery. We’ll arrange a replacement or refund as applicable. (No return for opened or used products.)
Still need help?
📞 Call or WhatsApp us: +971 56 208 5878
📧 Email: admin@exprx.com